FAQ

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No, not all our products are genuine. Many of them are high quality customized sneakers. Although they are customized speakers, they are in close resemblance of high end fashionable branded sneakers. They are comfortable and durable which will give almost the same feelings of the original one.

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In this replica market, you will find various types of copies. Not all copies will meet your satisfaction. Three’s always deal with Genuine 1:1 and OEM Grade.

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All Three’S products are imported from renowned factories of China.

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This is the most asked question from the customers end. For your clarification, in our country Made in Vietnam doesn’t always mean that it produces in Vietnam. Most of them are produced in China. Chinese Factories tag Made in Vietnam on many sneakers for their own business policy and to alter customers psychology about Chinese products.

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Please see the Customized sneakers guidelines

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1) Step one: Choose a product that you like.
2) Step two: Place the product into your shopping cart.
3) Step three: Choose whether you want to keep shopping or purchase the thing.
4) Step four: Proceed to the checkout and complete your transaction.
5) Step five: You may need to create an account before you can make a purchase.
6) Step six: Finish the checkout process.

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Visit the website where you made the purchase and look for an “Order Status” or “Track Order” section. You might need to log in to your account and enter your order number or email address.

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We provide home delivery systems all over the country. We also deliver the goods to the local courier service office as per the customer’s demand

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Three’S is trying to ensure the quickest possible delivery to its customers. Itusually takes us 72 hours or less to get the product to you.

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It varies from 100 to 150 tk according to your city. If it is inside Dhaka, it is 100 tk and 150 tk for any location outside Dhaka city

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Yes, we do. In this case delivery charge will be bit higher based on the international standard. Here we always suggest buying more than one item for one’s cost reduction.

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Three’S has an easy return and exchange policy. If any customer feels any dissatisfaction regarding his/ her purchase or any deviation on size and coolers, he/she can immediately return or exchange it. One thing to remember is that products should remain fresh for exchange and return as we sent you. Please see details in our return and exchange policy.

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Find the Sign-Up or Register Option: Look for a link or button that says “Sign Up,” “Register,” “Create Account,” or something similar. This is often found at the top right corner of the homepage.

Enter Your Information: You will be asked to provide information such as your name, email address, password, and sometimes additional details like your phone number and address. Make sure to choose a strong password to protect your account.

Verify Your Email: Three’s will send a verification email to the address you provided. Check your email inbox (and spam folder if necessary) for a message from the retailer. Click the link in the email to verify your account.

Complete Your Profile (Optional): Three’s may ask you to complete your profile by providing additional information like your shipping address and payment details. This step is often optional and can be completed later.

Start Shopping: Once your account is set up, you can log in using your email address and password and start shopping.

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Locate the Login Section: Look for a link or button that says “Login,” “Sign In,” or “Account.” This is often found at the top right corner of the homepage.

Enter Your Credentials: Click on the login link/button. You will be prompted to enter your email address (or username) and password.

Submit Your Information: After entering your credentials, click on the “Login” or “Sign In” button.

Access Your Account: Once logged in, you will have access to your account dashboard, where you can view your order history, update your profile information, and manage your settings.

If you forget your password, most websites offer a “Forgot Password” link near the login fields. Clicking this link will guide you through the process of resetting your password.

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If you forget your password, most websites offer a “Forgot Password” link near the login fields. Clicking this link will guide you through the process of resetting your password.

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Yes, most of our sneakers are fully washable. To wash our sneakers from dirt and dust please maintain the proper guidelines. You can see our User Manual section for more information.

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It depends on how frequently you wear them and the conditions you expose to them. General rule is clean your sneakers when they become dirty or after exposure in mud, rain, or other harsh elements.

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No, bleach or strong detergents are too harsh for most sneakers materials and can cause discoloration and damage. We suggest here to use mild cleaner solution, mild detergent, or conditioners.

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To clean laces and insoles first remove them from the sneakers. You can soak them in water and scrub gently with a soft brush, rinse them thoroughly and let them air dry.

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It is not recommended to use direct heat sources like direct sunlight, hair dryers or heaters to dry your sneakers. It can cause deformation or damage your sneakers. After cleaning let your sneakers air dry at room temperature.

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